All full or partial payments are accepted subject to a signed service agreement acknowledging:
Please note: our service agreement differs for group (>3 accommodations) and full lodge venue reservations.
FEES & PAYMENT
All fees listed are in Canadian Dollars and subject to applicable taxes. All fees are subject to change until a record of confirmation and receipt is issued by Callaghan Country. Due to the emergence of the Covid-19 global pandemic and its resultant impacts on our small business, Callaghan Country has now moved to a new booking procedure that shares some of the risks implicit in offering these unique adventures. We feel this to be a fair approach to our customers, most of whom are versed in risk mitigation, and to us as small entities trying to stay financially viable during these challenging times.
Payment for your requested stay is separated into two distinct parts of a service agreement: a non-refundable Reservation Fee is charged per reservation, per person, and is a separate line item from your Overnight Adventure Package fees.
Please note that in addition to any reservations, all visitors must possess a valid Ski Callaghan Admission ticket/pass validated on the day of their arrival.
Reservation Fee (payable immediately): The first payment is an administrative/preparation fee that reserves a place and period in our operating season for which Callaghan Country will not make any other reservations or accept any other guest. Upon agreement to our booking & cancellation policies, a non-refundable reservation fee of $100.00 per person, per reservation, will be required to be paid immediately. This fee covers the costs associated with registration and the preparations necessary for your intended stay. These costs are incurred to us whether you are able to utilize this time slot or not, for whatever reason. As such, once these funds are received, these services are deemed to have been rendered and that portion of the Service Agreement concluded. The Reservation Fee is not a deposit; it is a cost of business rendered on your behalf and is not refundable in any event.
Overnight Accommodation & Adventure Package Fees: The second payment is our backcountry lodge package fee that covers the costs associated with the on-site delivery of the overnight adventure package services you have reserved to enjoy at our facility. It is due and payable in full, 30 days prior to your reserved arrival date. These fees are charged on a per person, per night basis and will vary based on established package inclusions, the accommodation type, and demand. They will be automatically charged to the card we have on file for you, unless we have been notified differently. In the event that Overnight Adventure Package Fees become overdue by the assigned deadline included in your confirmation records, Callaghan Country reserves the right to cancel the booking without notice and re-sell the space.
All payments to Callaghan Country are 100% non-refundable.
FEES NOT INCLUDED Ski Callaghan Nordic Centre Entry Fees, Equipment Rentals, Lunch on arrival day, Trip or Weather Cancellation / Interruption, Medical Emergency Insurance, Alcohol beverages (you are welcome to pack your own), Guide Service, Gratuities, Change Fees, lodge access components of packages vary and may not necessarily include mechanized lodge access if not specified; please review package descriptions thoroughly.
LODGE GUEST CODE OF CONDUCT